General

Ηow can I download FiveM? Is it for free or do I have to pay for it

FiveM can be downloaded for free here: https://fivem.net/

How do I get my discord roles?

After placing your order you will automatically receive roles on discord if you set discord tag in settings. If you did not receive the roles automatically, please contact us.

How do I access the products I just purchased?

After you purchased any of our product, You are able to download it from Downloads page.

Why did I get banned from FiveM?

We are sorry to hear that, but we cannot resolve ban issues. Please contact fivem.net

Billing & Sales

Do you accept PayPal?

Now we do not support PayPal gateway, however we are planning implementation in near future. For more information contact us.

Why I cannot checkout?

  1. Check for any out of stock items, these must be removed prior to checkout.
  2. Are all the required fields completed, including shipping address and shipping method?
  3. Check your browser or try using another one, make sure your clock settings are accurate. Still can’t check out? Contact customer service via email or Submit a Ticket for assistance.

Why is my account status ‘Pending’ if my payment was processed?

After the payment was processed completed, the status of your order will show Processing, and will not change again until you receive your order. If it shows as Pending, please contact our customer service via live chat or click Submit a Ticket for assistance.

Where is my order?

Most of our scripts are delivered instantly via instant download, Unless otherwise stated. In this instance those will be delivered via email directly from the developer. This helps us to provide clear install instructions for these scripts.

Setup

Can you help me to setup purchased products?

Yes, If you need any help with setup contact us via Discord and we will assist you as soon as possible.

Can I add and edit things on my server?

Yes. You are free modify the server as you like.

I ordered install, How long does it take?

Our installation service can take a maximum of 24 hours, However this is very rare and in most cases it is complete within a few hours of the order.

Do your server packs work on Zap?

Yes, our server packs are compatible with ZapHosting. They also include the files required to install on a VPS/Dedicated box.

Technical Information

Where do I report bugs?

You can report the bugs on our discord server in #bugs-report or using our live chat

How do I contact support?

You can contact us via contact us page or via live chat on our website